Privacy Policy for Job Applicants

What you give us. Your name, mobile number, email address and ZIP code; your answers to the application questions (for example your sales experience, the trades you have worked in, your pay preference and when you could start); and whether you agreed to receive text messages.

Your video interview. If you record a video interview, we keep the video and audio of your answers and a written transcript made from the audio.

Collected automatically. Your IP address, device and browser type, the page you came from, and campaign details carried in the link you clicked (such as the ad, campaign or Facebook click identifier). The job page may also use cookies and similar technologies, including the Meta pixel described below.

• To receive, organise and assess your application for the job you applied for.
• To contact you about your application and interview scheduling, by phone, text message or email.
• To share your application with the hiring company so they can make a hiring decision.
• To measure and improve our job ads, including counting how many people applied from an ad.
• To keep our service secure, and to prevent spam, fraud and duplicate applications.
• To meet our legal obligations and to protect our rights and those of others.

Before you record, we tell you how your video will be used and ask for your consent. After you finish, your answers are transcribed into text automatically, and the text is reviewed with the help of artificial intelligence. The review looks at what you said: your experience, how clearly you explain things, and how your answers fit what the hiring company told us the role needs. It produces a summary and a score that help the hiring team decide whom to look at first.

The AI reviews the words of your answers only. It does not analyse your face, facial expressions, voice, appearance or background, and we do not use facial recognition or collect biometric identifiers. The AI does not reject anyone and does not make hiring decisions: a person makes every hiring decision.

• The hiring company (the company you applied to), which sees your application, video, transcript and our review so it can decide whether to interview or hire you.
• Service providers that work for us under contract and only on our instructions: cloud hosting and storage, video transcription, AI processing, email and text message delivery, and the platform that hosts the job page.
• Meta, through the Meta pixel on the job page, as described below.
• Others when required:to comply with law or a valid legal request, to protect anyone’s rights, safety or property, or as part of a merger, sale or transfer of our business.

We do not sell your personal information.

The job page may use the Meta pixel, a small piece of code from Meta Platforms, Inc. It tells Meta that you visited the page and whether you submitted an application, along with technical details such as your IP address and browser. We use this to measure how our job ads perform and to show them to people who are more likely to be interested. Meta’s use of this information is governed by Meta’s own privacy policy.

You can limit this by adjusting your ad preferences in your Facebook or Instagram settings, by blocking or clearing cookies in your browser, or by contacting us to opt out of this sharing.

If you tick the box on the application form, the company you applied to and Smartcore may send you text messages about your application and interview scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Agreeing to texts is not a condition of applying.

Mobile information and text message opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Because AI helps review video interviews, we follow the Illinois Artificial Intelligence Video Interview Act. We explain how the AI works (above) and ask for your consent before you record. We share your video only with people whose expertise or technology is needed to evaluate you: the hiring company and our service providers. If you ask us to delete your video, we will delete it, and any copies, within 30 days of your request, and instruct anyone we shared it with to do the same.

We keep your application, video and transcript while the hiring company is recruiting, and for a reasonable time afterwards in case the role or a similar one opens again, unless you ask us to delete it sooner or the law requires us to keep it longer.

• Ask what personal information we hold about you and get a copy of it.
• Ask us to correct information that is wrong.
• Ask us to delete your application, video and transcript.
• Opt out of the Meta pixel sharing described above.
• Stop text messages by replying STOP, and stop emails by replying to say so.
• Withdraw your consent to the video interview, before or after you record it.

Depending on where you live, including California, Colorado, Connecticut, Virginia and other US states, you may have some or all of these rights by law. We will not treat you differently for using them. Email us at devrim@smartcoremedia.com with your name and the phone number or email address you applied with; we may ask you to confirm your identity before acting on a request. Someone you authorise may make a request for you.

We use reasonable technical and organisational safeguards to protect your information. Video recordings are stored privately and are only viewable through short-lived, signed links. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our job pages are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

We may update this policy from time to time. The date at the top shows when it last changed. If we make a significant change, we will make it clear on this page.

Questions or requests about your information: devrim@smartcoremedia.com.